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RETURN POLICY
 

  Return Policy

 

1. Introduction

      This sales policy applies to all physical and digital products purchased from Zenith Art Gallery website. Please read the following terms carefully before making a purchase. If you have any questions or concerns, feel free to contact us.

 

2. Physical Products Policies

 

2.1 Delivery

  • Orders are processed within 3-5 business days after payment confirmation.

  • Delivery times may vary depending on your location (typically 7-14 business days).

  • For international shipments, customs duties and local taxes are the buyer's responsibility.

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2.2 Returns and Refunds

  • Physical products can be returned within 14 days after receipt.

  • Returned items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer.

  • In case of defective or incorrect items, the return shipping costs will be covered by us.

 

2.3 Customized Products

  • Customized (personalized) products are non-returnable and non-refundable. However, if t

 

3. Digital Products Policies

 

3.1 Delivery

  • Digital products are delivered immediately after payment confirmation to the provided email address or user account.

  • If you encounter any issues downloading the file

 

3.2 Returns and Refunds

  • Digital products are non-returnable and non-refundable. However, if there is an issue with the delivery or the file is incomplete/incorrect, support will be provided free of charge.

 

3.3 License and Usage Rights

  • Digital products are for personal use only. For commercial use, you may request an additional license.

 

4. Compliance with Printify Policies

 

4.1 Order Cancellation

  • Orders can be canceled before production starts. Once production has started, cancellation requests are not accepted.

 

4.2 Defective or Incorrect Products

  • If the product is defective or incorrect, we offer free returns and exchanges. Please contact us with a support request, including a photo of the product and your order number.

 

5. General Terms and Conditions

 

5.1 Payment and Order Confirmation

  • All orders are processed after payment confirmation.

  • Accepted payment methods: [Credit Card, PayPal, Bank Transfer, etc.]

 

5.2 Problematic Orders

  • Responsibility for incorrect addresses, missing information, or undelivered orders lies with the customer.

  • If your order is lost, please contact us within 10 business days.

 

5.3 Contact Us

For any inquiries or issues, you can contact us at:

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        This sales policy is aligned with Printify’s return and cancellation policies and provides customers with a transparent and reliable shopping experience. If you'd like to add or modify any section, feel free to let me know and we can review it together!

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                                   Sales Agreement

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1. Introduction

This Sales Agreement ("Agreement") is entered into between Zenith Art Gallery ("Seller") and the customer ("Buyer") who purchases products from the Zenith Art Gallery website. By placing an order on the website, the Buyer acknowledges and agrees to the terms and conditions set forth in this Agreement.

 

2. Products

The products sold by the Seller are described on the Zenith Art Gallery website. The Seller makes every effort to ensure that product descriptions, prices, and images are accurate. However, the Seller does not guarantee the accuracy of product information, including pricing, availability, and images.

 

3. Payment

  • Buyer agrees to pay for the products ordered via the available payment methods on the website (e.g., credit card, PayPal, bank transfer).

  • Payment is due at the time of order confirmation.

  • In the event of payment failure, the Seller reserves the right to cancel the order.

 

4. Order Confirmation

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  • Once the Buyer places an order, the Seller will send an order confirmation email to the Buyer.

  • The order confirmation does not constitute an acceptance of the order by the Seller.

  • The Seller reserves the right to accept or reject any order, at its sole discretion.

 

5. Shipping and Delivery

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  • The Seller will process orders within 3-5 business days after payment confirmation.

  • Delivery times vary based on the Buyer’s location. The Seller will not be responsible for delays caused by third-party carriers or customs processing.

  • The Buyer is responsible for ensuring that the shipping address is correct. If a package is returned due to an incorrect address, the Buyer will bear the cost of reshipment.

 

6. Returns and Refunds

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  • Returns for physical products are accepted within 14 days from the date of receipt, provided the product is unused, in its original packaging, and in resalable condition.

  • Customized products are non-returnable and non-refundable.

  • Digital products are non-returnable and non-refundable, except in cases of technical issues with file delivery.

  • The Buyer is responsible for return shipping costs unless the product is defective or incorrect.

  • In case of defective or incorrect products, the Seller will cover return shipping costs and provide a refund or replacement.

 

7. Risk of Loss

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  • The risk of loss or damage to the products passes to the Buyer once the product is delivered to the designated shipping address.

  • The Seller is not responsible for any loss or damage that occurs after delivery.

 

8. Warranty

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  • The Seller provides a limited warranty for physical products. This warranty covers defects in materials or workmanship.

  • The Seller does not provide a warranty for digital products, except for issues with file delivery as mentioned in section 6.

  • In the case of defective products, the Buyer must notify the Seller within [X] days of receipt for a refund or replacement.

 

9. Limitation of Liability

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  • The Seller’s liability for any damages, losses, or expenses incurred by the Buyer shall be limited to the amount paid by the Buyer for the specific product purchased.

  • The Seller is not liable for any indirect, incidental, or consequential damages.

 

10. Governing Law

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  • This Agreement shall be governed by and construed in accordance with the laws of [Country/State].

  • Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts in [City, Country].

 

11. Amendments

  • The Seller reserves the right to amend or update this Agreement at any time without prior notice.

  • Any amendments will be effective immediately upon posting on the website.

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